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Chubu Centrair International Airport is a first class airport on an artificial island in Ise Bay offshore from Tokoname City, Aichi Prefecture. Its common name is Chubu Airport and it also sometimes called Chubu. It is displayed as Nagoya on flight schedules and Arrivals and Departures information (when it is necessary to differentiate from Nagoya Airfield, it is displayed as Nagoya (Chubu)). Its IATA airport code is NGO and it has inherited what was used for Nagoya Airfield (common name: Komaki Airport = formerly Nagoya Airport) before it opened.

Floor guide

Main facilities on each floor of each terminal.

[Airport floor guide] Click here for details

4F Sky Town Deck
3F Departures lobby、Domestic Departures only area
International Departures only area
2F Arrivals lobby、
International Arrivals only area
Domestic Arrivals only area
1F Welcome Garden
●International gate area
2Ｆ・3F → Observation deck、Restaurants / Shops、Business corner、
Lounges / card lounges, etc.

Airport information desks

Information desk

Information desk

Along with airport information, wheelchair and baby buggy rental and changing room use information, etc. is available at the 5 information desks in the airport building. If you have any questions, please feel free to ask at an information desk.

Click here for details

Tourist Information Desk

A tourist information desk is located within the information desk located in the centre of the Access Plaza. Mainly provides information on access to and sightseeing spots in the Chubu area (Aichi Prefecture, Gifu Prefecture, Mie Prefecture, Shizuoka Prefecture, Fukui Prefecture and Nagoya City). Feel free to ask any questions. Reception hours are 9:00 - 19:00.

Luggage services

1.Sending large luggage

This is an airport to hotel and hotel to airport delivery service.
After arriving, if you wish to dispatch luggage, take it to the delivery service counter in the Arrivals lobby on the 2nd floor. When you are departing, luggage can be retrieved at the delivery service counter on in the Departures lobby on the 3rd floor. “To the airport empty-handed, from the airport empty-handed.” For deliveries to the airport, please contact any of the delivery companies. The telephone number is: 0120-919-120.

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2.Checking luggage

It is hard work to maneuver large luggage around the passenger terminal building. It you arrive early, you can check your luggage and then enjoy a meal or shopping unburdened by luggage. Luggage can be left at the left luggage counters at Arrivals on the 2nd floor or Departures on the 3rd floor. Coats and clothing, etc. that you do not need at your destination can also be checked. The telephone number is: 0569-38-9185.

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3.Coin lockers

There are 9 locations with small and large coin lockers within the airport.
Fees are 300 yen per day for a small locker and 600 yen per day for a large locker.
If you wish to store items for more than 5 days, please use the left luggage service.

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Banks (currency exchange) / Post offices

1.Banks

Each bank at Chubu International Airport offers cash withdrawal and foreign currency exchange services.

  • Bank of Tokyo-Mitsubishi UFJ
  • 【Locations】 3F
  • 【Tel】0569-38-1177
  • 【Business hours】 [Counters] Banking services (Weekdays only) 9：00～15：00
    Foreign currency exchange 7：30～20：00
    [ATM] 7：00 ～ 23：30 (Please note that this is open until 21：00 on the 3rd Sunday of every month only.)

2.Bureaus de change

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● Bank of Tokyo-Mitsubishi UFJ
This branch only provides foreign currency exchange services. The bureau de change handles all major currencies.
【Locations】 2F
【Tel】 0569-38-1176
【Business hours】 6：00～22：00
●Travelex
There are 2 locations after the international security check.
These only provide foreign currency exchange services and handle 31 different currencies.
【Locations】 3F
【Tel】 South Wing branch 0569-38-9550　　Centre Pier branch 0569-38-9557
【Business hours】 South Wing branch 7：00～22：15　　Centre Pier branch 7：00～22：00
●Travelex
This only provides foreign currency exchange services and handles 31 different currencies.
(Access Plaza)
【Locations】 Access Plaza
【Tel】 Access Plaza branch 0569-38-8421
【Business hours】 7：00～22：30

3.Post offices

This provides savings and foreign currency exchange services handing 7 currencies including US dollars and Euros.

  • 【Locations】 1F
  • 【Tel】 0569-38-0220
  • 【Business hours】 Savings services/Foreign currency exchange　(Weekdays only) 9：00～16：00

Restaurants / Shops

See the website below.


【Restaurants】　Click here for details
【Shops】　Click here for details


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