Tokyo International Airport is a first class airport located at Haneda Airport in Ota Ward, Tokyo. The airport code is HND/RJTT. Its common name is Haneda Airport which comes from the name (old town name) of the surrounding area. It is a top class airport in Japan and the flagship of Tokyo and has one of the highest numbers of users in the world despite the fact that it is mainly a domestic airport. Airlines are divided between Terminals 1 and 2 and, as the terminals are located far apart, you are strongly advised to check which terminal you require in advance.
Floor guide
Main facilities on each floor of each terminal.
[Airport floor guide] Click here for details
● Terminal 1 (Domestic)
| RF | Observation deck |
|---|---|
| 6F | Observation deck、Restaurants / Shops |
| 5F | Restaurants |
| 4F | Restaurants / Shops |
| 3F | Parking、Restaurants / Shops |
| 2F | Departures lobby / Shops |
| 1F | Arrivals lobby、Buses / Taxis、Shops、Plaza |
| B1F | JR / Keisei、Tokyo Monorail、Terminal 2 building connecting gates |
●Terminal 2 (International)
| 5F | Observation deck、Shops |
|---|---|
| 4F | Shops |
| 3F | P3 Parking connecting gates、Shops |
| 2F | Departures lobby、hotel、Shops |
| 1F | Arrivals lobby、Buses / Taxis、Shops、Plaza |
| B1F | JR / Keisei、Tokyo Monorail、1st Terminal building connecting gates、Shops |
●International terminal building
| 2F | Departure lounges、International special lounges、Boarding gates、Duty-free shops |
|---|---|
| 1F | Departures lobby、Arrivals lobby、Group check-in counters |
Airport information desks
Information desk
If you have a question or problem, go to the information desk marked with "?".
- ●Information Centre (General information)
- 【Locations】Terminal 1 1F MARKET PLACE
- 【Business hours】5:00-25:00
- 【Tel】03-5757-8111
Tourist Information (Tourist Information in Japan)
Provides tourist information for Tokyo to make trips for visitors even more fun! Feel free to use our centre full of useful information.
- ●Tokyo Tourist Information Center
- 【Locations】Terminal 1 1st floor North
- 【Business hours】9:00～22:00
- 【Tel】03-5757-9345
Luggage services
1.Sending large luggage
Delivery companies are located in the Departures and Arrivals lobbies of Haneda Airport. Left luggage services are located on 1F in the North and South Wings of Terminal 1.
2.Checking luggage
Provides information and same-day delivery of luggage from Haneda Airport to hotels (in neighbouring areas only).
- ●JAL Baggage Reception Counter
- 【Locations】Terminal 1 1F South Wing
- 【Tel】03-5756-0131
- 【Business hours】8:00-20:00
- Click here for details(Japanese only)
3.Coin lockers
It is possible to use a temporary left luggage service at Haneda Airport.
There are three different fees depending on the size of your luggage: 300 yen, 500 yen and 800 yen per piece per day. Suitcases are usually charged at 500 yen. Check the location of the left luggage counter in details.
- ●Terminal 1
- 【Locations】Terminal 1 B1F South Wing
- 【Tel】03-6428-8341
- 【Business hours】6:00-22:30
- ●Terminal 2
- 【Locations】Terminal 2 B1F Terminal lobby
- 【Tel】03-6428-8341
- 【Business hours】6:00-22:30
Banks (currency exchange) / Post offices
Each bank at Haneda Airport offers cash withdrawal and foreign currency exchange services.
- ●Terminal 1
- Mizuho Bank
- 【Locations】Terminal 1 1F MARKET PLACE
- 【Services】Deposits, bank transfers, tax payments ・Foreign currency exchange services
- 【Tel】03-5757-9591
- 【Business hours】9:00-15:00
- Haneda Airport Post offices
- 【Locations】Terminal 1 1F MARKET PLACE
- 【services】Postal services、Savings、Insurance、Foreign currency exchange
- 【Tel】03-5756-0431
- 【Business hours】9:00-17:00
- Travelex Japan
- 【Locations】Terminal 1 1F South Wing
- 【services】Foreign currency exchange services
- 【Tel】03-5756-0705
- 【Business hours】9:00-19:00
Restaurants / Shops
【Shops】 Click here for details(Japanese only)
【Restaurants】 Click here for details(Japanese only)