Hakodate Airport is located in Hakodate City, Hokkaido in the hills around 8km east of the city. This is a civil airport and is the second largest in Hokkaido after New Chitose Airport in the categories of airport facilities, number of passengers and cargo handling volume.
Floor guide
Main facilities on each floor of each terminal.
[Hakodate Airport website] Click here for details
| 3F | Observation/Observation deck、Restaurants / Shops、Reception room |
|---|---|
| 2F | Domestic Departures lobby、Shops、Delivery counter、Airport gallery |
| 1F | International departures/Arrivals lobby、Domestic arrivals、Ticket counter、Buses / Taxis |
Airport information desks
Information desk (General information about Hakodate Airport)
If you have a question or problem, go to the information desk marked with "?".
- 【Locations】Domestic Arrivals lobby 1st floor
- 【Tel】 (0138) 57-8881
Luggage services
1.Sending large luggage
- ●Delivery Services
(Nippon Express / Yamato Transport / Sagawa Express) - 【Locations】Domestic 2F Departures lobby
- 【Tel】(0138) 57-8887
- 【Business hours】10:00～19:20
2.Coin lockers
【Locations】Domestic Departures lobby Beside the central entrance on the 1st floor / International Departures lobby beside the stairs on the 1st floor
Banks (currency exchange) / Post offices
1.Banks ATM
- ●North Pacific Bank
- 【Locations】Domestic Departures lobby Beside the central entrance on the 1st floor
- 【Business hours】9:00～17:00 (Mon.- Sun.)
- ●Hokkaido Bank
- 【Locations】Domestic Departures lobby Beside the central entrance on the 1st floor
- 【Business hours】9:00～17:00 (Mon.- Sun.)
2.Post offices
- ●Post box
- 【Locations】Domestic Departures lobby entrance on the 1st floor
※Stamps are sold at the Pollux convenience store in the Domestic Departures lobby on the 1st floor.
Restaurants / Shops
●Restaurants
| Name | Locations | Tel | Business hours |
|---|---|---|---|
| Onjiki Niwamoto Ramen & Soba | 1F Departures lobby | 0138-57-9100 | 8:00～19:00 |
| Café Misuzu | 1F Departures lobby | 0138-57-8900 | 8:00～19:00 |
| Pollux Restaurant | 3F Departures lobby | 0138-57-8884 | 8:00～19:00 |
●Shops
| Name | Locations | Tel | Business hours |
|---|---|---|---|
| Pollux Convenience Store | 2F Departures lobby | 0138-57-8884 | 8:00～19:30 |
| Pollux Bookstore | 2F Departures lobby | 0138-57-8884 | 8:00～19:30 |
| Pollux Kiosk | 2F Departures lobby | 0138-57-8884 | 8:00～19:30 |
| Boni-moriya | 2F Departures lobby | 0138-57-5100 | - |
| ANA FESTA Hakodate Airport | 2F Departures lobby | 0138-57-1323 | 6:00～20:00 |
| BLUE SKY Hakodate Airport | 2F Departures lobby | 0138-59-3131 | 7:30～19:30 |
| Takasagoya | 2F Departures lobby | 0138-57-9500 | - |
| Shirakaba | 2F Departures lobby | 0138-59-1600 | - |