Privacy policy
Handling of Personal Information
In order to provide an even better service, yado.com (hereinafter referred to as “this site”), along with recognizing the importance of personal information and handling it strictly, has implemented the following initiatives and takes responsibility for the protection of personal information. Here, the definition of personal information is the user’s address, name, date of birth and other previously described specific information that can discern the individual. The personal information of users collected on this site is, of course, protected by “Laws concerning the Protection of Privacy” and we strictly protect information according to administrative standards and provisions.
Collection of Personal Information
When this site collects personal information from users, it is collected within the necessary extent to accomplish the objective for the stated purpose of use with the consent of the user. User personal information is collected in the following cases.
- ● When a telephone or e-mail enquiry is received from a user
- ● When an application for accommodation reservation is made by a user
- ● When a user signs up to be a member of this site
Use of Personal Information
The site will use personal information in the following cases.
- ● “Accommodation reservation service” or practices to relating to this for accommodation facilities such as hotels or ryokan within Japan with which this site is connected (hereinafter referred to as “accommodation facilities”).
- ● Providing user or reservation information for the reserved accommodation facility based on a reservation application by the user.
- ● Sending of information concerning this site’s services, preferential treatment and events, etc.
- ● Responses, etc. to all types of enquiries and requests for documentation, etc.
- ● Contact for requests for cooperation for surveys of opinions and requests, etc. from users in order to improve services.
- ● Creation of basic data in order to conduct customer trend analysis, market research or other analysis necessary for administrative purposes or creation of statistical data that cannot discern a specific individual.
Disclosure and Provision of Information to Third Parties
This site will not disclose or provide personal information to third parties, except in the following cases.
- ● When the user agrees to the disclosure of personal information
- ● When disclosure is requested by law
- ● When disclosing statistical personal information (numerical display of information from which is it impossible to discern the individual)
- ● When commissions designated by this site use personal information within a reasonable scope
Confirming Stored Data
It is possible to conduct the following procedures concerning the storage of personal information on this site’s website: (1) confirmation, (2) correction, addition, deletion, (3) suspension of use, (4) suspension of provision of information to service providers (these are hereinafter referred to as “confirmation, etc.”). This site manages user personal information with accuracy as well as keeping details up to date. If there are requests from the user in question for the disclosure, correction or deletion of personal information, the necessary response will be made quickly within a reasonable scope.
Enquiries concerning the handling of personal information
Please contact us using the details below for enquiries concerning the protection of personal information on this site.